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Hands-On Simulator for Account Opening and Loan Journeys

Added Nov 2025 3 design docs

Most people learn banking procedures only when they are already standing in a branch, unsure which documents they need or what happens after they apply. A safe simulator that walks through processes like opening an account or applying for a loan, step by step and with explanations, turns that anxiety into understanding. The intern builds the simulator as a streamlit application in python. Canonical step sequences for common banking journeys are stored as documents and embedded in a vector database, and when a user picks a scenario, a retrieval-augmented generation pipeline pulls the relevant steps in order while generative AI expands each one into a friendly explanation of what the customer does, what the bank checks, and what to expect next. Users can ask follow-up questions at any step, with RAG grounding every answer in the stored procedure content rather than improvised detail. The project introduces scenario-based learning design alongside core AI skills: structuring procedural knowledge for retrieval, sequencing retrieved content into a guided flow, and generating explanations that stay faithful to source material. The intern ends with an engaging educational tool and a clear grasp of grounded generation.

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